“SysArc has become an extension of the EO organization, having become involved in our strategic technology planning processes, enabling us to reduce our internal IT costs and to eliminate the need to worry about the costs and time associated with training and turnover of a network service staff.””
Since its inception in 1987, members of Entrepreneurs’ Organization have been building a global network to serve the unique needs of the complete entrepreneur. This innovative process has sustained a growing organization that has withstood—even flourished—during times of economic uncertainty, and now with a global footprint in more than 53 countries.
Four years ago EO sought an outside partner to help assess, stabilize, and optimize its existing technology network. EO also sought to determine whether its network management should continue as insourced or move to an outsourced solution. The organization needed a firm experienced in nonprofit work—one that could handle the global needs of its network, was budget friendly, and had the support team in place to provide universal performance and availability to all 53 countries where its members are based.
After conducting internet research, seeking referrals, and a careful vetting process, Entrepreneurs’ Organization decided to partner with SysArc to provide managed IT services for its network managed services and to fulfill its cyber security needs.
SysArc provides follow-the-sun help desk support to 150 users across the globe, network management services, cyber vulnerability scanning, private cloud services, project management, procurement, technology alignment and strategic planning services.
SysArc helped Entrepreneurs’ Organization to put a comprehensive plan for network stabilization, performance, and growth in place. Chief Technology Officer of the Entrepreneurs’ Organization, Marianne Moss, says one of the biggest benefits it has received from working with SysArc is having access to the team’s knowledge base and exposure to its breadth of experience with associations and other clients. This has helped EO staff make more informed decisions, remain current on technology trends, and remain proactive instead of reactive. The organization is now able to focus on its digital transformation strategy with confidence, knowing that SysArc is maintaining security, performance, and availability.