Managed Services

As a Managed Services Provider, we can offer your company a complete yet cost-effective solution for the ongoing management, support and maintenance of your entire technical infrastructure-all at an affordable and predictable monthly fee.

We offer these services to companies throughout the Virginia, Maryland and Washington, DC metropolitan area.

Our typical service offering comprises all of the tasks, duties and responsibilities typically performed by an in-house Information Technology (IT) department.

Our most frequently selected services plan is based on a flat monthly fee. As such, the accurate budgeting of your Information Technology costs is a fairly easy process.

Also, we offer a variety of cost-effective pricing structures and managed network service plans.

But, we also can customize a solution as we have a great deal of flexibility as to how our managed services may be procured.

No matter which plan is chosen, our managed services offerings are a great way for small and medium sized businesses to outsource their IT needs at a much lower cost than trying to build a comparable in-house IT support department.

Some of the benefits of our MSP offering include:

• Greater peace of mind that comes from knowing we will proactively monitor your network, desktops and devices on a a round-the-clock basis

• Single point of contact for all of your infrastructure management

• Single service provider versus multiple vendors

• Defined Services Level Agreement (for service delivery)

• Predictable service costs for budgeting purposes via our fixed price or unlimited IT support contracts

• Cost avoidance of building, maintaining and supporting an internal management and reporting systems and applications

• Considerably Lower Total Cost Ownership (TCO) with a more complete and comprehensive service coverage leveraging the best technology tools currently available in our marketplace.

As part of this comprehensive offering, we can craft a solution that comprises the following tasks:

• Managed Voice Access and Networking
• Managed Integrated Access
• Managed IP Address Management
• Managed Remote Access
• Network, Desktop and Device Monitoring Services
• Network Element Management
• Network Management Services
• Fault Performance Management
• Configuration Management
• Managed Router Services
• Managed Server Services
• Managed VPN / IP-VPN
• Managed VoIP Service
• Managed Wireless LAN (WLAN)
• Asset Management
• Managed Videoconferencing
• Managed IP-PBX Applications
• Hosted IP-PBX Applications
• Managed Voice Security
• Managed Firewall
• Managed Intrusion Detection
• Vulnerability Scanning
• Incident Management
• Anti-Virus, Malware and Spam Management
• Secure Messaging to include E-mail
• Threat Assessment Monitoring
• Managed Business Continuity Service
• Software and Hardware as a Service (SaaS)
• Managed Video as a Service (MVaaS)
• Hosted Video as a Service (HVaaS)
• Managed Network and Endpoint Security