Testimonials
September 18th 2009
"We have a mixed environment at our company and SysArc is able to bring in resources that are highly specialized in areas that our internal people need help with. They are very dependable and I can trust them to get the job done for the price they quote." CIO Government Contractor. This testimonial is another example of our ability to rapidly deploy resources and support complex and varied infrastructures and technologies. The Professional Services industry vertical is one of our fastest growing marketplaces.
September 15th 2009
"We have been working with SysArc for over 3 years and they continue to provide outstanding help to our firm. We rely on them to augment our in-house skills and to monitor our network, which helps us provide the type of service to our Attorneys that they demand." Firm Administrator with a leading Securities, Mass Tort and Antitrust Law Firm. This Firm had been using another DC managed IT services provider before upgrading to our comprehensive and all-inclusive service offering. Numerous law firms in the DC, Maryland and Northern Virginia area have now switched to our service offering as they realize that the traditional approach of procuring block hours of computer support does not adequately address the needs of a growing and expanding business.
September 3rd 2009
"What's better then a successful engagement on a mission critical system? SysArc has delivered on budget and on-time for all of their engagements with us - something we can't say about any other vendors we have used recently" Manager, Global furniture manufacturer with over 130 locations. This testimonial demonstrates our ability to provide our services to support large and distributed organizations.
August 21st 2009
"We contracted with SysArc to help us get setup initially and they took all the complexity out of it for us. I don't need to hire an in-house resource now because they take care of all my needs at half the cost" CEO of a mortgage company with multiple locations in Maryland. This is just one example of how our solutions can be more cost-effective than investing in internal Information Technology resources.
August 3rd 2009
"We have brought SysArc in to manage over twenty projects in two years and they do a phenomenal job. We get a lot of follow-on work from our customers thanks to the great job they do, which has led to a dramatic increase in our overall revenues, profit margins and customer sat scores." Jerry R., Engagement Manager with a Fortune 50 company. This testimonial demonstrates our ability to scale our service offerings to support even the largest company or most complex project. We currently support the needs of several other publicly traded companies in the Washington, DC area.
July 10th 2009
"SysArc saved us $5,000 on a recent project that we needed to complete in a hurry. I was very impressed at how quickly they adapted to our environment and got the job done on time and within budget. I will be bringing them back in to provide us with additional help very soon. Thank you SysArc!" Brian A., Manager with a large Maryland based Software Company. This testimonial is from just one of the many clients for which our proposed solution was determined to offer the best value when compared to other professional service providers.
Corporate
October 4th 2010
A Managed IT Service Provider can offer tremendous value and cost savings to your business when compared to traditional "break fix" or rudimentary block hours infrastructure IT support plans.
July 12th 2010
Is Cloud Computing A Viable Solution For Your Business?
October 14th 2009
SysArc will be one of several local firms sponsoring the 3rd Annual Microsoft Government Contractor Summit on Tuesday November 17th, 2009.
October 13th 2009
As the flu season draws closer, how effectively could your resources and staff support your remote users?
September 21st 2009
We were asked by a leading litigation law firm in Texas to provide 24/7 remote and local field and computer assistance to support a local document review team based in Virginia. Because of the need for high system availability, expert advice and quick response and issue resolution times, the Legal industry vertical is now one of our fastest market segments.
September 14th 2009
As part of our continued expansion, we are seeking another talented member to join our team. We have position open in our Rockville, Reston and downtown DC locations. Please check back often as we continue to quickly expand and we are always interested in speaking with the best computer support talent available within our area.
August 31st 2009
We were selected to design and deploy a secure and highly available technical environment to manage over 80,000 unique users that generate several million web-based transactions per year for this Maryland provider of destination vacations. This company was using the services of another IT support provider in Washington DC before selecting us to assist with this mission-critical project. This company need the project management, technical expertize and business process methodologies of proven and trusted provider.
August 18th 2009
We will be providing a wide variety of technical assistance to ensure the continual operation, security and performance of this multi-location holding company that provides advertising, marketing, entertainment and audio visual content to organizations throughout the world. This industry leading company had been using the services of another managed services provider before switching to our all-inclusive service offering. This client has estimated that we were able to reduce their monthly IT expenditure by over half, yet provide their end-users with noticeably faster response times to their computer support service requests.
August 18th 2009
SysArc is pleased to announce the launch of our Official Corporate Blog--please be sure to visit frequently to learn more about the latest happenings at SysArc, see our most recent job postings, download our informative White Papers, read our Press Releases plus a whole lot more! In addition, a query in Google will direct you some of the many areas in which you can find out more about our ever expanding position as the DC, Maryland and Virginia's premier provider of computer network sevices.
August 11th 2009
SysArc was mentioned in an article titled "Big Information Technology Lessons Small Businesses Can Learn" that discusses the key business lessons that small and mid-sized companies can learn from big enterprises! Please be sure to run an Internet search query to quickly locate some of the many articles, reviews, blogs, press releases and directories mentioning our company.
August 11th 2009
We launched a new and improved version of our Website today that contains information about our expanded offerings and solutions. We continually survey the marketplace and ask feedback from our customers in order to offer the best value currently available within our marketplace. Please be sure to check back often as we have a number of creative and innovative features that will soon be incorporated.
August 10th 2009
Please visit our featured posts in Business Management Daily to learn about our tips and advice as well as expert insight into the latest trends in our industry. We typically make a post at least once a month, so please to visit us frequently. A query in Google, Bing or Yahoo will point you to some of the many articles, blogs and directories in which we have made a contribution.
August 4th 2009
We will be providing expert business and technology consulting as well as project management to include a major infrastructure refresh and infrastructure upgrade for a quickly growing Government contractor based in Falls Church, Virginia. This organization was previously using the services of another managed service provider (MSP) before making the switch to our market leading service offering. Almost eight of of very ten new clients were using the services of another IT support provider before upgrading to our proven approach to providing the highest levels of customer service and support.
July 29th 2009
SysArc will assist with an existing vendor transition, provide business and technology consulting in addition to deploying our infrastructure management framework. We will be providing responsive, cost-effective and reliable technical assistance and end-user support. This organization had been using the services of a Virginia based IT support provider, but felt that we were better equipped to respond to the needs of their quickly expanding and growing company. Lastly, they were impressed with our team approach to supporting their needs and realized that our approach would provide higher levels of responsiveness and help ensure their employees would not get frustrated with their daily use and interaction with technology.
July 23rd 2009
SysArc was recently selected to provide expert help desk desktop assistance to supplement this organization's existing IT Department. We will be leveraging and implementing our advanced and integrated tool set as well as access to our tech experts on an as needed or required basis. Although this association had access to their own help desk resources, they determined that our Help Desk Technicians, combined with our System Engineers, Network Administrators and IT Mangers could provide a higher level of customer service and responsiveness.
July 22nd 2009
Washington, DC based Foundation selects SysArc for 24/7 network monitoring, proactive and preventative maintenance, expert IT support services, an integrated help-desk ticketing system and IT Management Framework plus a variety of strategic and tactical assistance to ensure in the continued alignment of their technology investments to their business initiatives. This company had been using the services of another Washington DC IT support company for three years, but quickly realized the benefits and cost-savings associated with our market leading service offering.
Articles
July 10th 2011
A leading Managed IT Services Provider can help to reduce and control your IT support costs, ensure faster issue resolution and response times as well as provide higher levels of network performance and optimization. In addition, they can provide your company with valuable insight to help you align your technology expenditures with the goals and objectives of your business.
February 1st 2011
Modern cell phones and plans now come standard with a number of features, functionality and capabilities. All now offer Caller ID and number of voice mail options.
December 2nd 2009
Now that Windows 7 has been officially released and available, we are often asked if this new operating system should be installed on existing computers and/or on new computers that are being purchased.
September 14th 2009
Is tape backup really the best solution for storing, preserving and protecting your critical business information? An article that discuses some of the pros and cons of this widely used solution.
September 14th 2009
A small business today faces many of the same business challenges as larger companies. However, for a variety of reasons, many small businesses have not implemented any type of comprehensive infrastructure monitoring tools.
August 6th 2009
You just sent a prospect or client an important email? Oh-Oh, what happens next? Be sure to read our article that discusses some of the latest technology commercially available to track and monitor your email communications and protected information.
Press Release
June 2nd 2011
The leading provider of managed services in DC, Maryland and Virginia announces another significant contract with a new client.
February 22nd 2011
IT Support and Managed Services Provider to Support all Computers, Networks, Employees
June 9th 2010
Managed IT Services Provider will Manage and Maintain all Servers, Desktops and Mobile Devices for a Fixed Monthly Fee.
May 26th 2010
Managed Services contract with Expanding Association Enhances Company's Position as Preferred Provider within the Washington, DC area. This organization was using the services of another managed IT services company before selecting us as their new compute and network support provider. Our service offering minimized server downtime and enhanced end-user and network stability and reduced their monthly IT expenditure by over 25%. The Association industry vertical is now our faster growing market segment.
March 30th 2010
Award by Multi-Location Practice Enhances Company's Role as leading provider of Infrastructure Management solutions within the Washington DC metro area. Industry leading solutions will provide enhanced network and system stability in addition to providing substantial cost savings.
February 19th 2010
SysArc, Inc., announces the establishment of their Customer Bill of Rights to ensure the continual delivery of superior managed IT services and computer support to companies throughout Maryland, Virginia and Washington, DC. This announcement complements our server uptime guarantees, response time guarantee and 100% service satisfaction. It is for these reasons, as well as many others, that we are the most frequently selected provider of technical support services in the Metro DC area.
February 17th 2010
An article that discusses some of the latest computer support models for small and mid-sized businesses in the Maryland, Virginia and Washington, DC area. Specifically, this article points out of some of the cost-saving and business benefits of outsourcing your IT tasks and duties to a Managed Services Provider (MSP) so that your business can focus on the more tactical and strategic initiates of generating revenue and increasing customer service.
February 8th 2010
A quickly growing international nonprofit trade association has selected SysArc to provide Managed Services to support their Washington, DC operations. Association was using the services of a leading Maryland based computer support services provider before making the switch. This association realized that procuring support in block hours was not the correct model to support their current or future business initiatives.
January 22nd 2010
Industry Leading Producer, Supplier and Broker of Agricultural Products Counts on SysArc for the management of their local Washington, DC technical infrastructure and end-user support. This organization had relied on their own IT resources and staff but realized with our local presence, advanced network monitoring tools, infrastructure management applications, and team approach to providing technical support services, their staff would receive a higher level of service and responsiveness.
December 14th 2009
We will be providing a variety of tech solutions and expert business consulting to the DC campus of this prestigious university. Like many organizations based here in the Washington, DC area, the ability to quickly and properly respond to local computer, network and IT support requests, typical requires the presence of a support team that is in close proximity to the staff and equipment in need of service or support.
December 2nd 2009
A leading Northern Virginia based Government consulting firm has selected us to provide infrastructure management and implement a disaster recovery plan and solution. This quickly growing organization had been using the services of another local computer support provider but switched as they needed to partner with a company that was able to provide faster service request response times as well as ensure that their infrastructure and servers were in a continual state of performance optimization and utilization.
November 19th 2009
Washington DC consulting firm selects SysArc for Hosted Exchange Email and Infrastructure Management. For the past three years, this company had been using the services of a local Virginia based solutions provider before making an upgrade to SysArc. Like many organizations, this firm heavily relied on the continual access, uptime and optimization of their computer network and email program. The Professional services market in now our second fastest growing industry vertical market..
November 9th 2009
Award winning Spa selects SysArc for tech and business consulting, infrastructure deployment advice as well as on-going technical assistance and help.
October 12th 2009
We will be providing a variety of business and tech consulting to help with their short and long-term growth plans and continued adoption and leveraging of technology and internet marketing. This organization interviewed several local computer support companies but none we able to match the completeness of our manged IT services offering or our ability to guarantee the same level of service response times or server uptime assurances. Since this organization's revenue model depends on the constant availability of their website, the stability of their networks and infrastructure were of critical importance. In addition, since their company was continuing to rapidly expand, they needed a trusted technology partner that was also willing and able to make a continued investment in industry leading network management tools, staff and optimized business processes.
October 9th 2009
A quickly growing health care provider with multiple office locations has selected SysArc to provide a variety of technical support and computer consulting services. Since this business was quickly expanding, they need a partner that would be able to provide specific technology recommendations as well as assist the the development of an IT budget and technology planning.
September 30th 2009
We were chosen to provide an improved network design and optimized architecture as well as on-going proactive, preventative and ad-hoc computer assistance to this prestigious law firm. SysArc's comprehensive managed services offering will provide a cost-effective alternative to the recruiting, hiring and training of an internal Network Administrator or Systems Administrator. This Firm has estimated that our service offering will reduce their monthly IT expenditures by almost half and provide their employees with a higher level of service and support to include a better utilization of their sizable investment in hardware and software.
September 28th 2009
An international business council has chosen us to provide strategic consulting and technology planning to assist in their quickly growing and internationally based endeavors. SysArc will be replacing a Northern Virginia based network services company as they believed our organization was more qualified to meet their expanding support needs and requirements. In addition, this company needed to be able to accurately forecast their monthly IT expenditures-a task they were unable to do with their previous computer support provider.
August 7th 2009
SysArc offers industry leading backup and disaster recovery solution to preserve, maintain, manage and protect your valuable corporate data, files and information.
PR
June 2nd 2011
The leading provider of managed services in DC, Maryland and Virginia announces another significant contract with a new client.
February 22nd 2011
IT Support and Managed Services Provider to Support all Computers, Networks, Employees
June 9th 2010
Managed IT Services Provider will Manage and Maintain all Servers, Desktops and Mobile Devices for a Fixed Monthly Fee.
General
July 10th 2011
A leading Managed IT Services Provider can help to reduce and control your IT support costs, ensure faster issue resolution and response times as well as provide higher levels of network performance and optimization. In addition, they can provide your company with valuable insight to help you align your technology expenditures with the goals and objectives of your business.
June 2nd 2011
The leading provider of managed services in DC, Maryland and Virginia announces another significant contract with a new client.
June 2nd 2011
The leading provider of managed services in DC, Maryland and Virginia announces another significant contract with a new client.
February 22nd 2011
IT Support and Managed Services Provider to Support all Computers, Networks, Employees
February 22nd 2011
IT Support and Managed Services Provider to Support all Computers, Networks, Employees
February 1st 2011
Modern cell phones and plans now come standard with a number of features, functionality and capabilities. All now offer Caller ID and number of voice mail options.
October 4th 2010
A Managed IT Service Provider can offer tremendous value and cost savings to your business when compared to traditional "break fix" or rudimentary block hours infrastructure IT support plans.
July 12th 2010
Is Cloud Computing A Viable Solution For Your Business?
June 9th 2010
Managed IT Services Provider will Manage and Maintain all Servers, Desktops and Mobile Devices for a Fixed Monthly Fee.
June 9th 2010
Managed IT Services Provider will Manage and Maintain all Servers, Desktops and Mobile Devices for a Fixed Monthly Fee.
May 26th 2010
Managed Services contract with Expanding Association Enhances Company's Position as Preferred Provider within the Washington, DC area. This organization was using the services of another managed IT services company before selecting us as their new compute and network support provider. Our service offering minimized server downtime and enhanced end-user and network stability and reduced their monthly IT expenditure by over 25%. The Association industry vertical is now our faster growing market segment.
March 30th 2010
Award by Multi-Location Practice Enhances Company's Role as leading provider of Infrastructure Management solutions within the Washington DC metro area. Industry leading solutions will provide enhanced network and system stability in addition to providing substantial cost savings.
February 19th 2010
SysArc, Inc., announces the establishment of their Customer Bill of Rights to ensure the continual delivery of superior managed IT services and computer support to companies throughout Maryland, Virginia and Washington, DC. This announcement complements our server uptime guarantees, response time guarantee and 100% service satisfaction. It is for these reasons, as well as many others, that we are the most frequently selected provider of technical support services in the Metro DC area.
February 17th 2010
An article that discusses some of the latest computer support models for small and mid-sized businesses in the Maryland, Virginia and Washington, DC area. Specifically, this article points out of some of the cost-saving and business benefits of outsourcing your IT tasks and duties to a Managed Services Provider (MSP) so that your business can focus on the more tactical and strategic initiates of generating revenue and increasing customer service.
February 8th 2010
A quickly growing international nonprofit trade association has selected SysArc to provide Managed Services to support their Washington, DC operations. Association was using the services of a leading Maryland based computer support services provider before making the switch. This association realized that procuring support in block hours was not the correct model to support their current or future business initiatives.
January 22nd 2010
Industry Leading Producer, Supplier and Broker of Agricultural Products Counts on SysArc for the management of their local Washington, DC technical infrastructure and end-user support. This organization had relied on their own IT resources and staff but realized with our local presence, advanced network monitoring tools, infrastructure management applications, and team approach to providing technical support services, their staff would receive a higher level of service and responsiveness.
December 14th 2009
We will be providing a variety of tech solutions and expert business consulting to the DC campus of this prestigious university. Like many organizations based here in the Washington, DC area, the ability to quickly and properly respond to local computer, network and IT support requests, typical requires the presence of a support team that is in close proximity to the staff and equipment in need of service or support.
December 2nd 2009
A leading Northern Virginia based Government consulting firm has selected us to provide infrastructure management and implement a disaster recovery plan and solution. This quickly growing organization had been using the services of another local computer support provider but switched as they needed to partner with a company that was able to provide faster service request response times as well as ensure that their infrastructure and servers were in a continual state of performance optimization and utilization.
December 2nd 2009
Now that Windows 7 has been officially released and available, we are often asked if this new operating system should be installed on existing computers and/or on new computers that are being purchased.
November 19th 2009
Washington DC consulting firm selects SysArc for Hosted Exchange Email and Infrastructure Management. For the past three years, this company had been using the services of a local Virginia based solutions provider before making an upgrade to SysArc. Like many organizations, this firm heavily relied on the continual access, uptime and optimization of their computer network and email program. The Professional services market in now our second fastest growing industry vertical market..
November 9th 2009
Award winning Spa selects SysArc for tech and business consulting, infrastructure deployment advice as well as on-going technical assistance and help.
October 14th 2009
SysArc will be one of several local firms sponsoring the 3rd Annual Microsoft Government Contractor Summit on Tuesday November 17th, 2009.
October 13th 2009
As the flu season draws closer, how effectively could your resources and staff support your remote users?
October 12th 2009
We will be providing a variety of business and tech consulting to help with their short and long-term growth plans and continued adoption and leveraging of technology and internet marketing. This organization interviewed several local computer support companies but none we able to match the completeness of our manged IT services offering or our ability to guarantee the same level of service response times or server uptime assurances. Since this organization's revenue model depends on the constant availability of their website, the stability of their networks and infrastructure were of critical importance. In addition, since their company was continuing to rapidly expand, they needed a trusted technology partner that was also willing and able to make a continued investment in industry leading network management tools, staff and optimized business processes.
October 9th 2009
A quickly growing health care provider with multiple office locations has selected SysArc to provide a variety of technical support and computer consulting services. Since this business was quickly expanding, they need a partner that would be able to provide specific technology recommendations as well as assist the the development of an IT budget and technology planning.
September 30th 2009
We were chosen to provide an improved network design and optimized architecture as well as on-going proactive, preventative and ad-hoc computer assistance to this prestigious law firm. SysArc's comprehensive managed services offering will provide a cost-effective alternative to the recruiting, hiring and training of an internal Network Administrator or Systems Administrator. This Firm has estimated that our service offering will reduce their monthly IT expenditures by almost half and provide their employees with a higher level of service and support to include a better utilization of their sizable investment in hardware and software.
September 28th 2009
An international business council has chosen us to provide strategic consulting and technology planning to assist in their quickly growing and internationally based endeavors. SysArc will be replacing a Northern Virginia based network services company as they believed our organization was more qualified to meet their expanding support needs and requirements. In addition, this company needed to be able to accurately forecast their monthly IT expenditures-a task they were unable to do with their previous computer support provider.
September 21st 2009
We were asked by a leading litigation law firm in Texas to provide 24/7 remote and local field and computer assistance to support a local document review team based in Virginia. Because of the need for high system availability, expert advice and quick response and issue resolution times, the Legal industry vertical is now one of our fastest market segments.
September 18th 2009
"We have a mixed environment at our company and SysArc is able to bring in resources that are highly specialized in areas that our internal people need help with. They are very dependable and I can trust them to get the job done for the price they quote." CIO Government Contractor. This testimonial is another example of our ability to rapidly deploy resources and support complex and varied infrastructures and technologies. The Professional Services industry vertical is one of our fastest growing marketplaces.
September 15th 2009
"We have been working with SysArc for over 3 years and they continue to provide outstanding help to our firm. We rely on them to augment our in-house skills and to monitor our network, which helps us provide the type of service to our Attorneys that they demand." Firm Administrator with a leading Securities, Mass Tort and Antitrust Law Firm. This Firm had been using another DC managed IT services provider before upgrading to our comprehensive and all-inclusive service offering. Numerous law firms in the DC, Maryland and Northern Virginia area have now switched to our service offering as they realize that the traditional approach of procuring block hours of computer support does not adequately address the needs of a growing and expanding business.
September 14th 2009
As part of our continued expansion, we are seeking another talented member to join our team. We have position open in our Rockville, Reston and downtown DC locations. Please check back often as we continue to quickly expand and we are always interested in speaking with the best computer support talent available within our area.
September 14th 2009
Is tape backup really the best solution for storing, preserving and protecting your critical business information? An article that discuses some of the pros and cons of this widely used solution.
September 14th 2009
A small business today faces many of the same business challenges as larger companies. However, for a variety of reasons, many small businesses have not implemented any type of comprehensive infrastructure monitoring tools.
September 3rd 2009
"What's better then a successful engagement on a mission critical system? SysArc has delivered on budget and on-time for all of their engagements with us - something we can't say about any other vendors we have used recently" Manager, Global furniture manufacturer with over 130 locations. This testimonial demonstrates our ability to provide our services to support large and distributed organizations.
August 31st 2009
We were selected to design and deploy a secure and highly available technical environment to manage over 80,000 unique users that generate several million web-based transactions per year for this Maryland provider of destination vacations. This company was using the services of another IT support provider in Washington DC before selecting us to assist with this mission-critical project. This company need the project management, technical expertize and business process methodologies of proven and trusted provider.
August 21st 2009
"We contracted with SysArc to help us get setup initially and they took all the complexity out of it for us. I don't need to hire an in-house resource now because they take care of all my needs at half the cost" CEO of a mortgage company with multiple locations in Maryland. This is just one example of how our solutions can be more cost-effective than investing in internal Information Technology resources.
August 18th 2009
We will be providing a wide variety of technical assistance to ensure the continual operation, security and performance of this multi-location holding company that provides advertising, marketing, entertainment and audio visual content to organizations throughout the world. This industry leading company had been using the services of another managed services provider before switching to our all-inclusive service offering. This client has estimated that we were able to reduce their monthly IT expenditure by over half, yet provide their end-users with noticeably faster response times to their computer support service requests.
August 18th 2009
SysArc is pleased to announce the launch of our Official Corporate Blog--please be sure to visit frequently to learn more about the latest happenings at SysArc, see our most recent job postings, download our informative White Papers, read our Press Releases plus a whole lot more! In addition, a query in Google will direct you some of the many areas in which you can find out more about our ever expanding position as the DC, Maryland and Virginia's premier provider of computer network sevices.
August 11th 2009
SysArc was mentioned in an article titled "Big Information Technology Lessons Small Businesses Can Learn" that discusses the key business lessons that small and mid-sized companies can learn from big enterprises! Please be sure to run an Internet search query to quickly locate some of the many articles, reviews, blogs, press releases and directories mentioning our company.
August 11th 2009
We launched a new and improved version of our Website today that contains information about our expanded offerings and solutions. We continually survey the marketplace and ask feedback from our customers in order to offer the best value currently available within our marketplace. Please be sure to check back often as we have a number of creative and innovative features that will soon be incorporated.
August 10th 2009
Please visit our featured posts in Business Management Daily to learn about our tips and advice as well as expert insight into the latest trends in our industry. We typically make a post at least once a month, so please to visit us frequently. A query in Google, Bing or Yahoo will point you to some of the many articles, blogs and directories in which we have made a contribution.
August 7th 2009
SysArc offers industry leading backup and disaster recovery solution to preserve, maintain, manage and protect your valuable corporate data, files and information.
August 6th 2009
You just sent a prospect or client an important email? Oh-Oh, what happens next? Be sure to read our article that discusses some of the latest technology commercially available to track and monitor your email communications and protected information.
August 4th 2009
We will be providing expert business and technology consulting as well as project management to include a major infrastructure refresh and infrastructure upgrade for a quickly growing Government contractor based in Falls Church, Virginia. This organization was previously using the services of another managed service provider (MSP) before making the switch to our market leading service offering. Almost eight of of very ten new clients were using the services of another IT support provider before upgrading to our proven approach to providing the highest levels of customer service and support.
August 3rd 2009
"We have brought SysArc in to manage over twenty projects in two years and they do a phenomenal job. We get a lot of follow-on work from our customers thanks to the great job they do, which has led to a dramatic increase in our overall revenues, profit margins and customer sat scores." Jerry R., Engagement Manager with a Fortune 50 company. This testimonial demonstrates our ability to scale our service offerings to support even the largest company or most complex project. We currently support the needs of several other publicly traded companies in the Washington, DC area.
July 29th 2009
SysArc will assist with an existing vendor transition, provide business and technology consulting in addition to deploying our infrastructure management framework. We will be providing responsive, cost-effective and reliable technical assistance and end-user support. This organization had been using the services of a Virginia based IT support provider, but felt that we were better equipped to respond to the needs of their quickly expanding and growing company. Lastly, they were impressed with our team approach to supporting their needs and realized that our approach would provide higher levels of responsiveness and help ensure their employees would not get frustrated with their daily use and interaction with technology.
July 23rd 2009
SysArc was recently selected to provide expert help desk desktop assistance to supplement this organization's existing IT Department. We will be leveraging and implementing our advanced and integrated tool set as well as access to our tech experts on an as needed or required basis. Although this association had access to their own help desk resources, they determined that our Help Desk Technicians, combined with our System Engineers, Network Administrators and IT Mangers could provide a higher level of customer service and responsiveness.
July 22nd 2009
Washington, DC based Foundation selects SysArc for 24/7 network monitoring, proactive and preventative maintenance, expert IT support services, an integrated help-desk ticketing system and IT Management Framework plus a variety of strategic and tactical assistance to ensure in the continued alignment of their technology investments to their business initiatives. This company had been using the services of another Washington DC IT support company for three years, but quickly realized the benefits and cost-savings associated with our market leading service offering.
July 10th 2009
"SysArc saved us $5,000 on a recent project that we needed to complete in a hurry. I was very impressed at how quickly they adapted to our environment and got the job done on time and within budget. I will be bringing them back in to provide us with additional help very soon. Thank you SysArc!" Brian A., Manager with a large Maryland based Software Company. This testimonial is from just one of the many clients for which our proposed solution was determined to offer the best value when compared to other professional service providers.