24/7/365 Remote Monitoring
SysArc uses advanced tools to monitor every device on the network 24 by 7 and receive alerts before serious problems occur. These tools allow us to be in multiple places at once and provide timely proactive support to your critical systems
Remote Server Support
SysArc manages critical servers and the applications and services running on them remotely using our advanced tools. Our certified network engineers have the expertise to proactively maintain and quickly troubleshoot and fix any issues that may arise so that your mission critical applications are always up and running.
Managed Firewall / Router / VPN Support
SysArc provides support for secure network connectivity for internal and remote users by managing your firewall, router and VPN devices.
Active Directory Management
SysArc manages the directory service to provide access to new users, modify existing users or delete old accounts. We also manage user profiles, group policies and security procedures for your users.
Online Backup
SysArc recommends backing up to disk and provides a cost‐effective disaster recovery solution with online backup. We provide full and incremental backups that are sent to a remote site and are compliant with many of the government regulations including HIPAA and Sarbanes‐Oxley.
E‐mail Support
Our MCSE certified Consultants have expertise with Microsoft Exchange/Outlook and utilize specific tools that monitor the performance of your email platform to ensure maximum uptime and performance. Our in‐house experts can troubleshoot and resolve any messaging problems quickly.
Vendor Management
SysArc will work with all of your vendors to resolve any issues that need to be covered by warranties, licensing, purchasing, returns or billing so that you don’t have to waste your time dealing with difficult vendors.
