Proactive Technology Management

Employing a proactive monitoring system on your network will ensure that problems are detected and resolved, often before you are even aware there was an issue. This keeps your business running without experiencing unproductive downtime. Proactive Technology Management will be effectively and efficiently accomplished from our Network Operations Center and will be scheduled and performed by members of our Centralized Services team in addition to the Network Administrator assigned to your account. These experienced professionals will be responsible and accountable for your proactive technology administration as well as your proactive technology planning.

Our proactive technology services utilize sophisticated tools and application to proactively manage and monitor your entire technical infrastructure (including the management and regular restore testing of a backup solution) as well as the completion of numerous industry standard system maintenance and patch updating tasks for your servers and desktops.

These activities will be completed on a daily, weekly and monthly basis and ensure the continual reliability, performance and optimization of your network, computers and devices and form the basis of a sound proactive technology business practice for your Maryalnd, Virginia or DC organization.

Our Proactive Technology Control and Management also includes the deployment, management and licensing of a comprehensive Endpoint Security and Spam Management solution. Given the advanced capabilities of these tool and applications, as well as their ability to perform some tasks in an automated manner, one staff member can remotely monitor an almost unlimited number of computers.