Network Support Plans

Selecting a network support provider and determining the right support plan for your business can often be a challenging, time-consuming, confusing and sometimes daunting task.

This decision can be further complicated because of the many and varied IT support offerings currently available in the Virginia, Maryland and Washington, DC marketplace.

For example, some of the more common network support offerings comprise:

• Pay per incident, per user or by service request
• Unlimited computer service support or maintenance at a fixed monthly fee
• Remote vs. on-site only computer repair options
• Proactive only service plans that leverage your existing or internal IT resources and computers
• Simple pay-as-you-go for computer services rendered support plans
• Computer Service time blocks with dollar value commitments
• Monthly/yearly computer service plan contracts that have predetermined dollar values and hourly commitments
• Scheduled on-site visits to provide computer support and resolve technical issues
• Procurement of only computer software applications and tool sets
• Any combination of above.

Which Support Plan is Best for You?

The industry veterans, technology experts and team at SysArc can provide you with a tailored computer services and on-going maintenance plan that can be customized to your unique needs and requirements.

Our proposed solutions simultaneously taking into account your budget considerations and overall business initiatives.

The following chart depicts a representative sample of the tasks and services typically performed by most service providers.

• = Available