August 2009 Newsletter
The SysArc Report
Call SysArc now : 301-231-5252
2009.08.11A message from the SysArc team: We hope you are enjoying your summer and keeping cool somewhere nice. For those of us still working in the DC area in August it seems to be a good time to move forward with projects that have been put off during the busy season. In our 5 year history, we have always been very busy in August completing IT projects for customers that are taking advantage of a break in the action and this year is no exception.
Enjoy the rest of your summer and Happy Labor Day !
In this Issue of the SysArc Report:
Aug 18, 2009
SysArc Announces Launch of Official Corporate Blog
SysArc is pleased to announce the launch of our Official Corporate Blog--please be sure to visit frequently to learn more about the latest happenings at SysArc, see our most recent job postings, download our informative White Papers, read our Press Releases plus a whole lot more!
SysArc is pleased to announce the launch of our Official Corporate Blog--please be sure to visit frequently to learn more about the latest happenings at SysArc, see our most recent job postings, download our informative White Papers, read our Press Releases plus a whole lot more!
Aug 11, 2009
SysArc Launches New Website that Details Expanded Network Support Service Offerings!
SysArc announced the launch of a new and improved version of its website today. The site has a new look and feel as well as information regarding some of our expended network support and IT consulting service offerings.
Please be sure to sign-up for our Newsletter and Follow-Us on Twitter to receive all the very latest news and updates.
Your feedback and comments are always welcome!
SysArc announced the launch of a new and improved version of its website today. The site has a new look and feel as well as information regarding some of our expended network support and IT consulting service offerings.
Please be sure to sign-up for our Newsletter and Follow-Us on Twitter to receive all the very latest news and updates.
Your feedback and comments are always welcome!
Aug 6, 2009
The Latest in Email Tracking and Notification Technologies
I'm sure everybody at some time has experienced the frustration of sending an important email and wondered if it was actually received, read, forwarded or simply deleted. Sure, there are some rudimentary capabilities within Outlook that may slightly ease your concerns, but what if there were flexible and easy-to-use software applications that could really give you insight into what was occurring with that ever so critical email? What if you could determine not only if your email was received, but you could also receive a notification alerting you at the exact moment it was actually read? Wow, that certainly would make the timing of that follow-up call or email easier to determine!
Believe it or not, there are a number of technology solutions currently on the market that can provide you with this information, as well as offer a whole lot more advanced tracking capabilities and functionality--- all of which are typically transparent and undetectable by the email recipients. For example, some of the applications will not only notify you of the exact data and time your email was opened, but will also provide you with the physical geographic location and IP address of the recipient's computer (Internet scammers beware!), the apparent email address of the recipient (useful if people use free email accounts and then forward the email to their business accounts or vice versa or use email aliases) , any URL's contained in your email that are clicked through (great to monitor the effectiveness of your latest email campaign), the duration that the email was read, and if your email was forwarded or read on a different computer (very useful to track confidential of proprietary information that might be passed onto a competitor).
Some of the more advanced applications can also provide all of the above tracking information on your individual email attachments to include PDF's, Word and Excel documents. So, if you sent a prospect a proposal as a PDF, not only would all of the above be capable, but you could receive this information at the page level! In other words, you would be able to determine the duration and frequency that each page was read. Hmmmm, why was this prospect spending so much time reading the section that contained your pricing?
In addition, some applications even allow for the restriction of certain activities. For example, you can restrict a recipient from printing or forwarded your email. Or, some allow for the sender to specify a time duration in which the email will self-destruct within an elapsed time after it has been read. Poof, now you see it, now you don't!.
Most offer some type of Outlook plug-in that allows the sender to specify the treatment level for each email and well as turn-off the tracking features. Since most companies charge on a per email tracked basis (usually fractions of a penny per email), you may want to track only important emails.
Lastly, there are typically a number of ways to receive these notifications. Web portals sites are common, as well as the ability to receive alerts by email, Instant Message or SMS to your cell phone.
I'm sure everybody at some time has experienced the frustration of sending an important email and wondered if it was actually received, read, forwarded or simply deleted. Sure, there are some rudimentary capabilities within Outlook that may slightly ease your concerns, but what if there were flexible and easy-to-use software applications that could really give you insight into what was occurring with that ever so critical email? What if you could determine not only if your email was received, but you could also receive a notification alerting you at the exact moment it was actually read? Wow, that certainly would make the timing of that follow-up call or email easier to determine!
Believe it or not, there are a number of technology solutions currently on the market that can provide you with this information, as well as offer a whole lot more advanced tracking capabilities and functionality--- all of which are typically transparent and undetectable by the email recipients. For example, some of the applications will not only notify you of the exact data and time your email was opened, but will also provide you with the physical geographic location and IP address of the recipient's computer (Internet scammers beware!), the apparent email address of the recipient (useful if people use free email accounts and then forward the email to their business accounts or vice versa or use email aliases) , any URL's contained in your email that are clicked through (great to monitor the effectiveness of your latest email campaign), the duration that the email was read, and if your email was forwarded or read on a different computer (very useful to track confidential of proprietary information that might be passed onto a competitor).
Some of the more advanced applications can also provide all of the above tracking information on your individual email attachments to include PDF's, Word and Excel documents. So, if you sent a prospect a proposal as a PDF, not only would all of the above be capable, but you could receive this information at the page level! In other words, you would be able to determine the duration and frequency that each page was read. Hmmmm, why was this prospect spending so much time reading the section that contained your pricing?
In addition, some applications even allow for the restriction of certain activities. For example, you can restrict a recipient from printing or forwarded your email. Or, some allow for the sender to specify a time duration in which the email will self-destruct within an elapsed time after it has been read. Poof, now you see it, now you don't!.
Most offer some type of Outlook plug-in that allows the sender to specify the treatment level for each email and well as turn-off the tracking features. Since most companies charge on a per email tracked basis (usually fractions of a penny per email), you may want to track only important emails.
Lastly, there are typically a number of ways to receive these notifications. Web portals sites are common, as well as the ability to receive alerts by email, Instant Message or SMS to your cell phone.
Aug 4, 2009
Virginia Government Contractor Picks SysArc for Expert Technical Advice!
SysArc will be providing expert IT consulting and project management services to include a major technology infrastructure refresh and network upgrade for a quickly growing Government contractor based in Falls Church, Virginia.
SysArc will be providing expert IT consulting and project management services to include a major technology infrastructure refresh and network upgrade for a quickly growing Government contractor based in Falls Church, Virginia.
Jul 29, 2009
Washington DC Accounting Firm Selects SysArc for Network Support Services!
SysArc will assist with an existing support vendor transition, provide a variety of IT and technical consulting services, deploy our managed services applications and tools, implement a technical support infrastructure and provide responsive and reliable on-going computer repair and network support services.
SysArc will assist with an existing support vendor transition, provide a variety of IT and technical consulting services, deploy our managed services applications and tools, implement a technical support infrastructure and provide responsive and reliable on-going computer repair and network support services.
Jul 23, 2009
Nation's Largest Community-Based Movement Selects SysArc for IT Support Services
SysArc was recently selected to provide expert help-desk desktop support services to supplement this organization's existing technical resources that are only currently available from a remote location. We will be providing this client our integrated support tools set as well as a complete support infrastructure and technical assistance on an as needed or required basis.
SysArc was recently selected to provide expert help-desk desktop support services to supplement this organization's existing technical resources that are only currently available from a remote location. We will be providing this client our integrated support tools set as well as a complete support infrastructure and technical assistance on an as needed or required basis.
Jul 22, 2009
We Added Another Certified Network Engineer to Our Rockville Technical Support Team
Don has over 10 years of practical and hands-on IT support experience and scored in the top percentile on a third-party IT skills assessment and personality test.
In addition, he holds a number of Certifications that include:
We believe that you will not find a more qualified and personable professional to help in supporting your technical infrastructure!
Don has over 10 years of practical and hands-on IT support experience and scored in the top percentile on a third-party IT skills assessment and personality test.
In addition, he holds a number of Certifications that include:
- MCSE-Microsoft Certified Systems Engineer
- MCP-Microsoft Certified Professional
- CCSA-Certified Check Point Security Administration NG w/Application Intelligence
- CEH-Certified Ethical Hacker RHCE-Red Hat Certified Engineer Training
- CCNA-Cisco Certified Network Associate
- CCNA-Certified Network Associate w/VoIP
- CCDA-Certified Design Associate
We believe that you will not find a more qualified and personable professional to help in supporting your technical infrastructure!
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SysARc: Toll Free 301-231-5252 - info@sysarc.com - www.sysarc.com
