Washington, DC based Foundation selects SysArc for 24/7 network monitoring, proactive and preventative maintenance, expert IT support services, an integrated help-desk ticketing system and IT Management Framework plus a variety of strategic and tactical assistance to ensure in the continued alignment of their technology investments to their business initiatives. This company had been using the services of another Washington DC IT support company for three years, but quickly realized the benefits and cost-savings associated with our market leading service offering.
We are pleased to announce that a leading Foundation has selected us as their ongoing trusted infrastructure managementpartner.
In addition, we will be assisting them as they further leverage technology to advance their mission of developing the leadership, skills and collective power of marginalized and disenfranchised communities as well as influencing the decisions that impact their lives.
With a location in downtown Washington, DC, the Foundation has a dedicated staff of professionals that require intermittent help but are faced with the often occurring challenges of limited internal resources and capabilities.
As such, they were quick to realize the substantial cost-saving benefits and immediate business impact from partnering with an industry leading company like SysArc.
We will be providing the Foundation with a complete infrastructure that includes our 24/7 monitoring application, ongoing proactive and preventative maintenance tasks and industry leading best-practices, an integrated ticketing system and professional services automation application, around the clock technical assistance, and strategic and tactical consulting to ensure the proper alignment of technology with their business initiates and mission statement .
“We can offer the Foundation competent, reliable and dependable solutions due to the outstanding technical staff we have on our team and the significant investment we have made integrating best of breed tools and processes that bring it all together for our customers”, explains SysArc Managing Partner, Tim Brennan.
As the most selected provider by companies in Maryland, Virginia and Washington DC, our certified Engineers and Consultants are responsive and dependable and possess the experience and skills to effectively and efficiently repair, maintain, monitor, and help your business. “We are excited that the Foundation has placed their confidence in us, and we believe that this selection clearly demonstrates that our value proposition is continuing to be perceived very favorably in this marketplace” stated James M. Eglin, Partner.
SysArc provides expert technical services and Information Technology solutions to companies in Washington, DC, Maryland and Virginia that are needed to effectively compete in the small and mid-sized commercial marketplace. We deliver enterprise quality technical, computer services and business and technology consulting. SysArc’s offerings and solutions help our clients ensure the continual alignment of their investments in technology to their strategic as well as and tactical business objectives, reduce their overall technology expenditures, enhance the stability of their technical environment and improve staff efficiency and business effectiveness.