Washinginton DC Holding Company Chooses SysArc for Local Assistance

August 18th 2009

We will be providing a wide variety of assistance to ensure the continual operation, security and performance of this multi-location holding company that provides advertising, marketing, entertainment and audio visual content to organizations throughout the world.
We will be providing a wide variety of value-added assistance to ensure the continual operation, security and performance of this multi-location holding company that provides advertising, marketing, entertainment and audio visual content to organizations throughout the world.

This quickly growing organization was using the services of another vendor, but felt that we would be better able to scale and respond to their business needs as they deployed new locations, acquired additional business and expanded their market presence.

In addition, they saw tremendous value in our Reactive Support Services comprised of a dedicated Customer Support Team.

Specifically, they realized how our Help Desk Support, On-Site capabilities, problem resolution and isolation and Remote Support Framework would provide their staff with the highest levels of responsiveness.

Lastly, their management team understood the advantages of our Customer Portal and how it that would provide them with a variety of comprehensive and detailed reports comprising many aspects of their infrastructure and financial investments within their company.