Association Chooses SysArc for Managed IT Support Services
May 26th 2010
Managed Services contract with Expanding Association Enhances Company's Position as Preferred Provider within the Washington, DC area. This organization was using the services of another managed IT services company before selecting us as their new compute and network support provider. Our service offering minimized server downtime and enhanced end-user and network stability and reduced their monthly IT expenditure by over 25%. The Association industry vertical is now our faster growing market segment.
SysArc is pleased to announce that it has received a contract to provide Managed Infrastructure support software, ongoing maintenance and support in addition to business and technology consulting to this quickly growing Washington, DC Association.
Under this Fixed-Price contract, SysArc will provide computer and infrastructure support, software and reporting to ensure the optimization, up-time and overall security for all servers, desktops and devices.
The association will receive technical support via SysArc's Network Operations Center and Infrastructure Support Framework to include Proactive Technology Management, Reactive Support Services, Network Administration as well as continual Technology and Business Consulting.
In addition, several advanced technologies will be deployed to help ensure continued business process improvement and that any support issues may be efficiently and effectively resolved. The support services will draw upon and leverage SysArc’s six years of technical and business experience assisting small and mid-sized organizations throughout the Washington, DC area.
SysArc’s Director of Operations Tim Brennan commented, "We are very excited that another Association has selected us as their trusted partner. We will continue to leverage our deep industry experience and knowledge, as well as our substantial investments in people, technology and processes to provide this client with the highest possible levels of computer support and customer service."
SysArc Partner James Eglin stated that, "We are proud that this award further solidifies our organization as the preferred provider of Information Technology services within our marketplace. Furthermore, it is interesting to note that this client had been using the services of another IT support provider for many years, and once they became familiar with our comprehensive and value-based offering, they immediately made a switch even before their existing contract expired!"
About SysArc:
SysArc provides expert technical services and Information Technology solutions needed to effectively compete in the small and mid-sized commercial marketplace. We deliver enterprise quality technical, computer network support and business and technology consulting services. SysArc’s services and solutions help our clients ensure the continual alignment of their investments in technology to their strategic as well as and tactical business objectives, reduce their overall technology expenditures, enhance the stability of their technical environment and improve staff efficiency and business effectiveness.
SysArc, Inc.
11300 Rockville Pike
Rockville, Maryland 20852
800.699.0925
http://www.sysarc.com
Under this Fixed-Price contract, SysArc will provide computer and infrastructure support, software and reporting to ensure the optimization, up-time and overall security for all servers, desktops and devices.
The association will receive technical support via SysArc's Network Operations Center and Infrastructure Support Framework to include Proactive Technology Management, Reactive Support Services, Network Administration as well as continual Technology and Business Consulting.
In addition, several advanced technologies will be deployed to help ensure continued business process improvement and that any support issues may be efficiently and effectively resolved. The support services will draw upon and leverage SysArc’s six years of technical and business experience assisting small and mid-sized organizations throughout the Washington, DC area.
SysArc’s Director of Operations Tim Brennan commented, "We are very excited that another Association has selected us as their trusted partner. We will continue to leverage our deep industry experience and knowledge, as well as our substantial investments in people, technology and processes to provide this client with the highest possible levels of computer support and customer service."
SysArc Partner James Eglin stated that, "We are proud that this award further solidifies our organization as the preferred provider of Information Technology services within our marketplace. Furthermore, it is interesting to note that this client had been using the services of another IT support provider for many years, and once they became familiar with our comprehensive and value-based offering, they immediately made a switch even before their existing contract expired!"
About SysArc:
SysArc provides expert technical services and Information Technology solutions needed to effectively compete in the small and mid-sized commercial marketplace. We deliver enterprise quality technical, computer network support and business and technology consulting services. SysArc’s services and solutions help our clients ensure the continual alignment of their investments in technology to their strategic as well as and tactical business objectives, reduce their overall technology expenditures, enhance the stability of their technical environment and improve staff efficiency and business effectiveness.
SysArc, Inc.
11300 Rockville Pike
Rockville, Maryland 20852
800.699.0925
http://www.sysarc.com
